Please be aware that e-mails or telephone calls that appear to be originated from Toyota Tsusho or Toyota Tsusho Group companies may be fraudulent.

It has been confirmed that attempts have been made to defraud by using the name of Toyota Tsusho Group companies and/or Toyota Tsusho Group employees.

[Modus Operandi]

Fraudsters pretending to be the Company and Group company’s officers/employees and requesting a customer to make payment to a fake account by request via e-mail or telephone to change the payee bank account.

In some cases, there have also been scams that send fake invoices to customers instead of requesting account changes for invoices issued as described above.

[Correspondence]

Neither our company nor our group companies will notify you of bank account changes by e-mail or telephone.
If you receive such e-mails or telephone calls, please delete or ignore them.
Please note that the e-mail address may be identical to our e-mail address, therefore, please pay attention to the sender e-mail address.

If you suspect that an e-mail or telephone call is a scam, please contact the department in charge of the transaction directly.